REVPAK GUEST MANAGEMENT SYSTEM

RevPak is a handpicked suite of the industry’s finest customer acquisition, guest management, and business intelligence tools. Configured to each RLH Corp brand, RevPak is the ultimate system for increasing RevPAR, growing market share and boosting revenue.

RevPak streamlines guest management operations by collecting custom applications under one umbrella. Combined, RevPak delivers on three core objectives: 

1.    Customer Acquisition (Book)
2.    Guest Management (Serve)
3.    Customer Retention (Repeat)

BOOK

Customer acquisition that allows you to Connect, Capture and Convert through:

•    CRO & Guest Relations
•    CRM & Marketing Automation
•    Social Media Monitoring
•    Translation Services
•    OTA Partnerships
•    Hello Rewards Loyalty Program
•    Content Management
•    Perpetual Merchandising
•    Affiliate Marketing

SERVE

Elevate the guest experience and create efficiencies through:

•    Guest Management
•    Property Management System
•    Sales Force Automation
•    Revenue Management

REPEAT

Improve your business intelligence by measuring, understanding and optimizing lifetime value through:

•    Web Analytics
•    Real Time Business Reporting
•    Interactive Reports
•    Collaborative and Integrative Software by Microsoft
•    SEO and Content Performance Platforms