OUR COMMITMENT TO YOU

We’re committed to creating franchising opportunities that are results oriented and growth driven. When considering a relationship with Sonesta, rest assured that you’ll receive a high level of support including access to leading technology and business intelligence.


  • In-market direct sales support, coaching and professional development from the Sonesta National Sales Team, which books direct into every hotel’s availability.
  • National and regional advertising, field marketing services, digital marketing, creative design, public relations, social media support and marketing direction courtesy of our award-winning marketing team.
  • Hotel operations support appointed by us through Brand Service Directors who work to maximize your operating performance.
  • Sonesta Travel Pass, an award-winning loyalty program whose Elite members spend 10x our usual guest per stay, and includes both points and membership perks along with a co-branded credit card. 
  • Hello Rewards, a loyalty program based on recognition rather than points which allows us to offer tailor-made rewards that drive direct bookings.
  • A comprehensive digital marketing platform that integrates revenue management, customer relations, CRM, one-to-one and one-to-many marketing, business analytics, eCommerce, and more to enhance your operations.